For support and help for the Magicard printers please follow the link below.
http://www.ultramagicard.com/technical-support/

For support and help for the Edisecure Card Printers please follow the link below.
http://www.edisecure.com/page/view/key/support

For support and help for the Zebra Card Printers please follow the link below.
http://www.zebra.com/id/zebra/na/en/index/service_support.html